Recommended local businesses…

October 19, 2012

I have a section on my web site movetomilford.com in which I feature local businesses. These are usually businesses that I’ve used or who are in my Chamber of Commerce Referral Network and about which I’ve heard good things. I thought I’d also feature them here, starting with this months Featured Business –

There is a point in the growth of every successful small business where “winging it” just doesn’t work anymore, especially where the business’ computers are concerned. It may be when the network outgrown that first router or when you have to add your first or second server.

It’s that tipping point in the life of a company at which things get a bit too complicated for even the most tech-savvy, do-it-yourself small business owner. It’s also at that point where your collection of computers crosses over into becoming your IT (Information Technology) Department.  That’s the point at which the business owner is crossing over from just being self-employed to becoming a true entrepreneur. That’s the point when having some kid or local geek just won’t hack it any long; that’s when you’ll need Alliance Computer Services.

Ryan & Julie Ryszka are the principals and driving force behind Alliance Computer Services (ACS). They met at Central Michigan University where Ryan obtained a double major degree BS & BA in Management Information Systems. Ryan worked in Corporate IT jobs for 7 years after graduating in 1999, before deciding to become an entrepreneur himself. Julie, who had also worked in the corporate world but who dropped out to have children joined him in launching the company. Ryan opened Alliance Computer Services full-time in 2007. In Oakland County ACS serves the Huron Valley area plus the northeastern part of Livingston County .

A cornerstone of the organization may be found in the name.  ACS has a large virtual team of technicians and IT specialists with whom they have alliance relationships. Those relationships allow them to quickly put together and deploy the right technology assets to tackle any customer project.  Ryan usually handles the client assessment and leads the solution design team. He also oversees (and may be a part of or lead) the solution implementation team. In any case the job isn’t done until both Ryan and you say it’s done and done right.

ACS focuses on small businesses, usually between 10-50 employees. ACS has specific skills in Web design and development, IT architecture planning and implementation, network planning and implementation and IT application selection, implementation and tuning. They also have skills in helping companies take advantage of the latest technologies like “cloud computing”, mobile computing and business intelligence. There are Microsoft Certified technicians on staff for most of the Microsoft infrastructure products that small businesses use.

For a full look at all of the services that ACS can deliver you’ll need to go to their web site – http://www.alliancecomputerservices.net. Whether you are that small business that is just crossing the threshold into needing help with your IT needs or an established business that just wants to try something new in IT for which you may not have the IT talent on staff, let ACS do an assessment of your needs and help you be successful.

Ryan likes to use the catch-phrase “Why hire a geek when you can get an expert.”  That’s particularly true once you’ve outgrown the geek stage in your business. Call them today for a free assessment – 248-714-5369. Tell them you read about them on Norm’s Milford Blog.


Want no more…

October 18, 2012

“If you don’t get everything you want, think of the things that you don’t get that you don’t want.” (Oscar Wilde) – from the Jack’s Winning Words blog.

I’ll bet that most people reading this saying would immediately think of bad things that they don’t want, such and a disease or some disaster; yet there are many things in life that aren’t bad , but which are just things that we don’t want. At one time I thought that I wanted a motorcycle; but then I realized that I really don’t; it was just fun to think about for a while.

I suspect that most of us would immediately think of material things when reading a saying like the one above; although some with lingering illnesses might just wish for good health. Some might even have wished for world peace, but might have to be happy if we don’t get another war in some far-flung place.

The most common advice for what to do about not getting everything that you want is to be thankful for those things that you do have. You could also think about all of the things that you wanted and got that it turns out you don’t use or found that you really didn’t like. Our garages and basements are full of that kind of stuff. Wilde didn’t include need in his thought.

It’s relatively easy to just say “don’t waste time thinking about stuff that you can’t have”; but we all waste a little time doing that. Perhaps Oscar Wilde’s advice to spend time thinking instead about stuff that you don’t want anyway will work to distract us from dwelling on things that we don’t have. That we wanted.

And, if you just don’t get all of this, perhaps it’s because you just don’t want to.


Either you will or you won’t…

October 17, 2012

“The difference between perseverance and obstinacy is that one comes from a strong will and the other from a strong won’t.” – Henry Ward Beecher in the Monterey County California Herald.

Many times we tend to see ourselves as persevering in situations when in reality we are just being obstinate. I know that it was obstinacy rather than perseverance that kept me out of the foreclosed homes game. I was adamant (obstinate) about not getting dragged into some of the muck that was going on in the early days of the housing crisis.

By not being flexible and not allowing myself to find a way to work in a positive fashion with foreclosed homes, I missed that opportunity. Not all listing agents back then were sleazy, just enough that it made me cringe to think of joining their ranks. A few good agents held their noses and jumped in and eventually made the whole process better by bringing better practices to the process. Good for them.

I initially shied away from the short sale market, too; initially not willing (obstinate) to put up with the long delays and need to spend so much time in the frustrating process of negotiating with bank clerks who didn’t seem to care about anything. Fortunately I found a good short sale partner to handle the stuff that I really still don’t like and allow me to do the real estate parts and the interface with the sellers, which I enjoy. I’ve been very successful at short sales.

From time to time, I suppose it’s advisable to try to take as honest a look at your life as is possible (and maybe get a second opinion) and evaluate which of the things that you believe you’re being persistent about might just be cases of being obstinate. Ask yourself is if these are things about which you have a strong will to accomplish or a case where you just refusal to admit that your goal was wrong in the first place. Sometimes it’s better to let go and move on than to persevere towards the wrong goal. Let a strong will rule your life, not a strong won’t.


Weekend dining report from Milford

October 15, 2012

This weekend Carolyn and I visited two of our newer restaurants in Milford and came away impressed with both.

On Friday we had dinner with friend at Tavern 131, which is on the southwestern corner of the Village where South Milford Road and GM Road intersect. Tavern 131 open earlier this year and we’d been there before, but not since they remodeled the interior. When Tavern 131 first opened they still had the industrial look ceiling, you know beams, rafters, roof and lots of noise as a result. They’ve since put a nice finished ceiling in and the noise level has come down considerably. You can now have a conversation with table mates without having to yell over the noise.

The food was excellent again and the service was good. One of the owner/operators, Tony Vulaj was by our table a couple of times and stopped to chat. I’ve met Tony a couple of times at Chamber of Commerce functions that he attends. The Vulaj family owns Tavern 131 and the Americus Coney and Grill in Milford, as well as the Americus Coney in Brighton and the Ciao Amici Italian restaurant in Brighton. They brought many of their Italian recipes from Ciao Amici and Tony mentioned that they also brought a couple of the Ciao Amici cooks over to Tavern 131. That explains the great Italian food.

While we were there Tony introduced us to his sister who was also working that night and his dad, Mike – the family patriarch- stopped by too. Mike normally is over at Americus running things there. It’s not only a nice touch that they are there, but it probably keeps the place running much smoother, too. Tony mentioned that most of the family lives in the Milford area and that they really like being a part of the community. I was happy that Americus took a supporter role in this year’s Milford Home Tour.

Anyway we had a nice meal and a bottle of wine and would certainly recommend Tavern 131 to anyone visiting Milford and looking for a good place to eat, especially if they like good Italian food. Tavern 131 has a very extensive menu, not just Italian; so, you’re bound to be able to find something for everyone in the family there. And if you like to party, Tavern 131 is having a Halloween Bash at the end of the month. You can click here to view the flyer for that event.

On Saturday night we decided to try the new Palate restaurant right downtown in Milford at 449 N. Main St. The Palate has actually been open for about a month and I’d been in for lunch, but not for dinner yet. I met owner/operator Joe Hibbert back before he opened because he took a major sponsorship position (actually the highest level of sponsor that we had) for this year’s Milford Home Tour. Joe is dedicated to becoming an active part of the community and I expect to interact with him a lot on various events. Before coming to Milford to open the Palate, Joe ran the Uptown Grill in Commerce.

The dining experience is very high tech at the Palate, starting with the hostess asking for your cell phone number and entering that into their computerized system. Almost immediately you get a text message telling you how long your wait might be. When the table is ready you get another text message, which works out as good, if not better, than those little pagers that some other places use. The final text message comes after you’ve left, thanking you for your visit and inviting you to join their oin-line reservation system for your next visit – you won’t get that on a restaurant pager. The wait staff is all equipped with iPads and that is how they enter your order, rather than writing it on a scrap of paper. The order is transmitted via WiFi to the kitchen. In fact, the whole place is a WiFi hotspot, so your smartphones will operate at full speed. My wife could care less, but I was impressed with all of the technology involved.

The service was attentive and the wait person knowledgeable about the menu, which is always helpful in a new place. We were in the mood for a pizza and tried the “Carnivore” pizza, a meat -lovers delight, with pepperoni, sausage and bacon. That turned out to be an excellent choice.

We had time to chat a bit with the people at the table next to us, and they were very happy with the appetizers that they were having while awaiting another couple for dinner. The menu looks very interesting and we both agreed we’ll be back to try other entrees. I’m particularly interested in how their “farm to table” approach of featuring different dishes during the year will work out, depending upon what’s available locally. Right now they are also using an Octoberfest theme, which ties nicely into their huge selection of craft beers.

I’m not a big beer drinker but they certainly have an extensive menu of over 30 craft beers on tap. I tried one at the recommendation of our waitress and it was very good. They also have a good wine menu, although no white zinfandel which is my wife’s favorite. Fortunately they have some nice Rieslings. too, which she also likes. Their prices seemed in line with the other better restaurants in town. We’d certainly recommend the Palate to visitors, too.

I wrote about a month back that two of our local eateries and closed – The Villa Coney and Klancy’s – and the world did not come to an end. It’s nice though to see two newer places that have opened that I can actually recommend to people. Milford is a great place to live and to eat. I hope both of these restaurants do well. They both add to Milford reputation as a destination for fine dining.


Where do you draw your line?

October 13, 2012

Scofflaws and Crooks…

Webster’s dictionary defines these two terms thusly –

scoff•law/ˈskôfˌlô/ noun: A person who flouts the law, esp. by failing to comply with a law that is difficult to enforce effectively.

crook noun : a person who engages in fraudulent or criminal practices

As a society we seem to almost be at comfort with scofflaws; while, of course, we dislike crooks. In either case we have people who are breaking the law; it’s just that scofflaws are probably breaking laws that we all break at times. Many of the infractions that scofflaws commit have to do with traffic laws – stop signs that seem just to be there to slow us down and annoy us, so let’s roll through without stopping, or those really annoying no turns on red signs (and laws) when there is no cross-traffic in sight. Those are laws that it is hard for local police to enforce; but, where do you draw the line and where does being a scofflaw cross over into being a crook?

If you think about it the word scofflaw really defines the person well – someone who scoffs at the law; someone who believes themselves to be above the law. One could argue that the ex-mayor of Detroit started as a scofflaw. It certainly appears from the various trials and testimony involved that he came to think of himself as above the law. It’s interesting how many people who achieve positions of power and authority allow that to happen in their lives.

There is another trait that seems to go hand-in-hand with scofflaw behavior – the loss of a moral compass (loss of character, if you will). Any reading about the events and people involved in things like the Enron meltdown or the recent real estate robo-signing scandal brings the term scofflaw (at a minimum) to mind; if not a complete breakdown of any morals that may have been involved and eventually criminal behavior as the subsequent trials proved.

I’ve written many times about the fact that I live on a corner that has four-way stop signs and a flashing red light above the intersection. Most people at least slow down quite a bit there and many even stop (but may do not, especially in the morning when kids are being dropped off at the Middle School). The next corner west of mine has four-way stop signs and no flashing light above and at least 2-3 times a week I witness people not even slowing down there. I suppose those are really scofflaws, they’re idiots; but that’s a theme for another post.

The point is that if you choose to roll through that corner or make the turn anyway at the light that has the sign stating “no turns on red”, what’s next for you? How do you stop yourself on the slippery slope leading towards crook (or do you)? Do you at least feel bad about it afterwards? That would be a start to getting your moral compass back to the forefront. Being a scofflaw is a bad thing, but the worst part is probably the damage it does to your character, whether you can see it or not. You are not just scoffing at the laws, but also thumbing your nose at all of the people who do comply with the laws that, after all, were put on the books by the representatives of the people. Shame on you!


Don’t delay, time doesn’t wait for you…

October 12, 2012

“You may delay, but time will not.” (Ben Franklin) from the Jack’s Winning Words blog.

Procrastination is an all too common human tendency. The ability to convince ourselves that we’ll get to something later is way too easy and all too convenient. Unfortunately, so is the resulting cases of “coulda, woulda, shouldas” that tend to follow. You coulda taken the time to call that expired listing and you woulda gone and knocked on the door of that FSBO, ‘cause you know that you shoulda been doing more prospecting all along.

Procrastination is one of the biggest issues that I have to face every day. It is just so easy to convince myself that sitting here writing a blog post is a better use f my time than prospecting – or at least it feels better. And at the end of each day, there are things that I can look back and say to myself,” I shoulda gotten to that, maybe tomorrow.”  I’m gonna work on that tomorrow.

Some of the biggest regrets that many people have revolve around things they put off doing – visiting that sick relative or friend before they passed away or perhaps not taking some action to stop or prevent some neglect or abuse before it was too late. Many people look back over their lives and feel regret for not having been more generous or more involved with charitable works. Some feel remorse for relationships gone bad that might have been saved by timely action. Because of a fifty year celebration that I missed, I recently learned how many of my old classmates from high school are already gone and regretted not having made the effort to stay in touch somehow.

Time marches on with our without us in tow. Things don’t stop happening just because you hesitate or delay; they just happen without you. Potential clients will buy goods or services from someone else, whether you call on them or not. Not calling just assures you another coulda, woulda, shoulda moment. So don’t delay. Make the calls today and you’ll always have plenty of things to do tomorrow. And in your personal life, don’t wait to call that old friend or relative until you get word that it’s too late. You can’t really talk to a memory – call today.


Go simple and go small…

October 10, 2012

How small of a space could your family live in? That question was sort of asked and certainly answered in a recent web site article at HouseLogic .com about a family that built and is living in a 320 Sq Ft home in Virginia.

Now this is no one man-one women “family”; this is a family of four with a 90 lb dog all sharing 320 Sq Ft of living space – About the size of a modern master bedroom. The 8 foot by 21 foot home has a loft for sleeping, but everything else is in the 8 by 21 main floor. There is a nice outdoor patio area that they make extensive use of during the warmer months that helps a bit. The whole thing is heated by a 60” electric baseboard heater in the winter.

OK, so maybe this is an extreme example of downsizing; however, it does demonstrate that we can probably all simplify and downsize a bit. The couple that lives in this house with their children lost everything in the recession in Florida, so they were beyond just motivated to downsize. They made up their minds that they were not going to get into another deep debt situation on a home. The husband also had a reasonable set of building skills, so he did most of the work. They made extensive use of Craigslist to get cheap building materials.

Go read the story to see what they live in. It’s sort of like living in a camper trailer all the time. The family in the story already has plans to expand their lifestyle a bit by building a second tiny home of 16 X 24 foot, with a stand-up loft space (their current loft has only 3 foot of headroom).

So what’s the point of any of this for the rest of us? I think if you read the story and think about it you may start to think about all of the room and how much “stuff” that you have crammed into that space and how much you really need. Many of us probably live in much bigger spaces than we really need and all of us have more stuff than we know what to do with. I know that I do.

I’ve met people in my real estate business who’ve made the conscientious decision to simplify their lives, which included dramatically restricting their possessions. These are not people who are attempting to live in 320 Sq. Ft. tiny homes, but they are folks who don’t buy more space that they really need and who are also very deliberate and careful about what “stuff” they have. Not surprisingly they are also people who are in great financial shape. They do not have huge mortgages or maxed out credit cards; in fact, some have no credit cards at all and live on a cash basis.

People who live simple lives do not live the lives of hermits; in fact the ones that I know are very active and engaged in activities like kayaking, hiking and other outdoor activities. What they don’t have are closets full of clothes that they don’t actually wear or basements and garages full of other stuff that they don’t use. They have simplifies their lives.

Lots of retirees end up having to simplify when they finally decide to give up their McMansion and move to a condo.  Nothing forces simplification like giving up a few thousand Sq. Ft. of space. Those moves make for great garage sales. I would say that we all should probably hold a garage sale every 2-3 years and sell off anything that we haven’t used during the last year – that would make our lives simpler right away. You’d be amazed how much of your stuff falls into the garage sale category, if you do that. Once your excess stuff is gone I suspect you’ll be surprised that you don’t really miss any of it.

So I guess the moral of this post is that you can simplify your life and go small without having to live in a tiny house. Of course, if you do a good job of simplifying and getting rid of stuff you might be tempted to downsize from whatever size home you’re in now. I don’t have any 320 Sq. Ft. homes that I could show you right now, but there are some nice condos around 1,200 Sq. Ft. that might fit.

 


When you lose,make it a win…

October 9, 2012

“You gotta lose ‘em some of the time. When you do, lose ‘em right.” (Casey Stengel) from Jack’s Winning Words.

Casey was talking about baseball games of course; however, his words ring true in business, too. We don’t always win, whether it’s a multiple-bid situation or competition for a listing. Don’t you just hate it when you hear someone whining or bad-mouthing over a lost sale or listing? Stuff happens and it does no good to try to bad-mouth the competition or whine that you got cheated out of a sale. Rather that you should use the incident to try to learn what you could do differently or better the next time.

The ability to look back over a losing situation and see what you did and didn’t do that might have affected the outcome is not necessarily an easy skill to develop. Human nature licks in right after a loss and the tendency to find someone or something else to blame is a strong human protection reflex (at least it protects the human ego, which often refused to believe that you could have done anything wrong yourself).

Eventually logic kicks in, along the realization that if you didn’t do anything wrong and yet you lost, there must be something else you could have done (or done better) to win. One very consistent characteristic that you’ll often hear about winners in sports (no matter what sport) is that they are “students of the game.” Sports greats like Michael Jordan and Tiger Woods have often been called students of the game. They study the history of the game and learn what things impact success or failure. Quite often athletes like that go on to become coaches in their sports.

In business (including real estate) there are lots of books and courses available to help students of the game better understand every aspect. Even people who are naturally outgoing and friendly need to understand the nuances of the business game that they are in; otherwise they just become that great fellow that everyone loves, but who never seems to succeed.

So, listen to Casey’s advice and when you lose one, lose it right – learn from it. Discuss it with someone; preferably someone who can help coach you through the process of learning from it and making changes in your approach the next time. If you are just starting out, seek out a mentor in your office – someone who will work with you to learn the ropes and develop your skill at learning from mistakes or losses.  It does no good to beat yourself up over loses. Turn them around into teaching moments and benefit from them.


Occasionally let the fairies and elves return…

October 6, 2012

There is an age of innocence when fairies and elves, trolls and witches are real to us all. Usually that is a very young age and we all “outgrow” that age and that innocence all too fast. We don’t actually outgrow it, we are forced to give it up; dragged into the world of “big boys and girls” who don’t believe in that stuff by adults and older children. It’s sad really, because the world of imagination that is abandoned in that passage into the “big” world is one of wonder and delight.

I remember one summer when my eldest grandson was little I would occasionally take him on walks with our dog, Odie. There is a small area of dense woods close by, behind the Muir Middle School, of not more than an acre. Those became the magical “woods” that he and grandpa walked through that summer. It was magical because someone (or something) had built a series of little shelters amongst the fallen trees and limbs in those woods.

These crude little shelters that we found in the woods were not much more than a few sticks stacked carefully against a fallen tree trunk, or sometimes free standing, with a few boughs on top to form a roof. They each clearly had an entrance. I’m sure that someone had great fun making them, perhaps as little shelters for rabbits or other small animals. Each little “house” was only a foot or so tall and not much more than that around. So, I told my grandson that these were the houses that the fairies and elves of the forest live in and he had the best time imagining that this was true and telling his mom about seeing their homes.

Of course the innocence that allowed him to believe that there were fairies and elves in the woods and that we had seen their homes didn’t last. By the next year he was already questioning who had built those little shelters and why. He had already become a big boy. The fairies and eves were gone for him.

It was, on one level, that age of innocence and the ability to believe in fairies and elves and dragons that was the subject of the famous Peter, Paul and Mary song, Puff the Magic Dragon. Of course the big boys of the world saw a different level and meaning to that song; but the songs story played out much the same as my story with the little houses. For a while the magic of innocent imagination allowed Puff the Magic Dragon to exist and then he disappeared under the sobering weight imposed by growing up.

There is still within us all a capacity to recapture a moment or two of that wonderful childhood innocence. Most of us are too much “in control” to allow those moments to happen; but some can relax, sitting by a campfire on a cool Autumn night, perhaps with a small creek babbling away nearby, and allow our minds to wander and our eyes to defocus. In those moments, if you let them back into your lives, you might see the fairies dancing in the flames of the fire or hear the elves scurrying around the edges of the campfire light. No one else need see the smile that will come to your face when the fairies and elves return.


When is your credit score not THE credit score?

October 4, 2012

Everyone has credits scores – multiples of them because there are multiple different credit rating companies, each with their own credit scoring approach. Now a report from the Consumer Financial Protection Bureau (CFPB) states that consumers may also have different credit scores from the same rater, depending upon who pays for the report. A story on the RealtyTimes Web site reports on a recent study done by the CFPB.

Lots of people use credit scores for a great variety of reasons, obviously usually having to do with extending credit; however, in real estate they are also used as a part of the vetting process for would-be renters. Usually I advise people looking ot lease to go to one of the free credit report sites and pull their free credit report. Those reports don’t usuascoringlly include a credit score, which the sites charge extra for; however, they do provide documentation of the current state of the credit of the would-be renter. Most landlords will accept just the report and not demand a credit score.

It is a bit disturbing to read that a potential creditor might get a different credit score if he/she pays for it than you would get if you paid for it yourself. The CFPB report puts the chances of that at up to 19 to 24% of the time. So, almost a quarter of the time a creditor might see you in a different risk category that you saw yourself in when you pulled the report – usually towards the low side, by the way. That’s disturbing. You may still get rejected for credit and not even know why.

So, what is a good credit score? I guess that depends a little on who is asking and what criteria they are using. At the site credsitscorereange.net a poor credit score is shown as between 340 – 619, a fair credit score is between 620 – 659, a good score in the range of 660- 749 and an excellent credit score between 750 – 840.

 

Here’s another credit score range from oskie.com

Between 700 & 850 = Very good or excellent credit score

Between 680 & 699 = Good credit score  The Average American Credit Score = 682

Between 620 & 679 = Average or OK score.

Between 580 & 619 = Low credit score

Between 500 & 579 = Poor credit score

Between 300 & 499 = Bad credit score

 

I think it’s valuable to see that the U.S. Credit Score Average is 682. So, if you are above that you should be in good shape. Below it, watch out!  What credit score do you need to buy a house? Most lenders want to see a 620 credit score or better for an FHA, VA or USDA loan. For a “conventional loan”, not backed by one of the government bodies, at least a 650 score is what the lenders want to see.

The advice for consumers that came with this article was fairly consistent with past advice – consumers should check their credit reports at least once a year and should aggressively work to clear up any mistakes or old issues that have lingered on the report after the issues were cleared up.  It is probably worth the $10-15 once a year to pay to see what the company is reporting as your credit score, even if it might be a little off compared to what they would report to a potential creditor.